Frequently Asked Questions
Here are answers to the most common questions about our services, process, and support. If you don’t see what you’re looking for, feel free to reach out — we’re always happy to assist.
No — all our systems are 100% done-for-you.
You don’t need to install software, connect APIs, or manage workflows.
We run the entire system on our side and deliver outcomes to you.
We’ll send you a detailed plan overview for review.
Once you decide to proceed and complete payment, we activate your selected workflow(s) and begin execution immediately.
You’ll receive clear updates at every step — all managed asynchronously via email, no calls required.Execution typically begins within 5–7 business days after approval.
This time is used to align scope and activate the selected workflows inside our system
Just your objectives and any materials relevant to the service.
No tools, accounts, or technical setup required.All client data is processed securely through encrypted connections and least-privilege access. We never share or resell any client information, and every configuration is exportable or removable anytime.
The system adapts.
We adjust scope and execution in the background — no pauses, no rework, no handoffs.All outputs are delivered asynchronously via email or shared access — no meetings required.
You receive clear, ready-to-use results and ongoing visibility into performance.
Everything is managed inside our system.No changes required.
Everything runs inside our system, with secure connections to your tools only when needed.
Yes. All plans are month-to-month — no lock-in or hidden fees. You can pause, cancel, or change plans anytime; configurations remain exportable for your records.
Even if you only want to try one month, that’s perfectly fine — you’ll get the full service and can stop anytime.We don’t sell software or headcount — we deliver fully managed automation that produces measurable results.
Software requires you to operate it.
Outsourcing relies on ongoing manual labor.
Obsidia sits in between: automation that runs continuously in the background, fully operated by our team, with predictable monthly pricing.
We provide dedicated email support — clear, detailed, and fully traceable.
Simply email us and our team responds within 24 business hours.
Email support allows us to keep every discussion organized, documented, and easy to follow — ensuring nothing gets lost and everything stays efficient.